Terms of sale
Terms of Sales
Between the Born To Quilt SARL Company, 16 rue Mont St Jean Chazelle L'Echo, 21390 Fontangy with Share Capital of € 3,000 registered in the Dijon Trade and Companies Register under number 528 625 353 Dijon, represented by Ms. Véronique REQUENA , as manager, duly authorized for the purposes hereof, and owner of the registered trademark Vero’s World. The company can be reached by email by clicking on the contact form accessible via the home page of the site. Hereinafter the "Seller" or the "Company".
And the natural or legal person purchasing the company's products or services, hereinafter, "the Buyer" or "the Customer" On the other hand, it has been stated and agreed as follows:
The Seller is a publisher of products exclusively for consumers, marketed through its website (www.verosworld.com ). The list and description of the goods and services offered by the Company can be consulted on the aforementioned sites.
Article 1: Purpose and general provisions
These General Terms and Conditions of Sale determine the rights and obligations of the parties in connection with the online sale of Products offered by the Seller.
These General Conditions of Sale (GTC) apply to all sales of Products made through the Company's websites which are an integral part of the Contract between the Buyer and the Seller. The Seller reserves the right to modify these conditions at any time by publishing a new version on its website. The GTC then applicable are those in force on the date of payment (or the first payment in the event of multiple payments) of the order. These T & Cs can be viewed on the Company's website. The Company also ensures that their acceptance is clear and unreserved by setting up a checkbox and a validation click. The Customer declares to have read all of these General Conditions of Sale, and, where applicable, the Special Conditions of Sale related to a product or service, and to accept them without restriction or reservation. The Customer acknowledges that he has received the advice and information necessary to ensure that the offer meets his needs. The Customer declares to be able to contract legally under French law or validly represent the natural or legal person for whom he is committed. Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.
Article 2: Price
The prices of the products sold through the Internet sites are indicated in Euros excluding taxes and precisely determined on the product description pages. They are also indicated in euros all taxes included (VAT + any other taxes) on the product order page, and excluding specific shipping costs. For all products shipped outside the European Union and / or DOM-TOM, the price is calculated excluding tax automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sums are not the responsibility of the Seller. They will be borne by the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller therefore invites the buyer to obtain information on these aspects from the corresponding local authorities. The Company reserves the right to modify its
price at any time for the future. The telecommunication costs necessary to access the Company's websites are the responsibility of the Customer. If applicable, also the delivery costs.
Article 3: Conclusion of the contract online
The Customer must follow a series of steps specific to each Product offered by the Seller to be able to place his order. However, the steps described below are systematic:
➢Information on the essential characteristics of the product;
➢ Choice of the Product, if applicable of its options and indication of the essential data of the Customer (identification, address…);
➢Acceptance of these General Conditions of Sale.
➢ Verification of the elements of the order and, if necessary, correction of errors.
➢ Follow-up of instructions for payment, and payment of products.
➢ Product delivery. The Customer will then receive confirmation by email of payment for the order, as well as an acknowledgment of receipt of the order confirming it.
For delivered products, this delivery will be made to the address indicated by the Customer. For the purposes of successful completion of the order, and in accordance with Article 1316-1 of the Civil Code, the Customer undertakes to provide his true identification elements. The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.
Article 4: Products and services
The essential characteristics of the goods, services and their respective prices are made available to the buyer on the company's websites. The customer certifies having received a detail of the delivery costs as well as the terms of payment, delivery and execution of the contract. The Seller undertakes to honor the Customer's order within the limit of stocks of available products only. Otherwise, the Seller informs the Customer. This contractual information is presented in detail and in French. In accordance with French law, they are the subject of a summary and confirmation during the validation of the order. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The period of validity of the Product offer as well as their prices is specified on the Company's websites, as well as the minimum duration of the contracts offered when these relate to a continuous or periodic supply of products or services. Unless otherwise specified, the rights granted hereunder are granted only to the natural person signing the order (or the person holding the email address communicated). In accordance with the legal provisions on compliance and hidden defects, the Seller refunds or exchanges defective products or products not corresponding to the order. The refund can be requested as follows: The Customer informs the Seller by email of his wish to return the product. The product must be in perfect condition and in its original packaging. The Customer organizes the return with the carrier of his choice and at his expense. Upon receipt of the product from the Seller and after examination, the exchange or refund is made within seven (7) working days. In the event of an exchange, the Seller will bear the costs of reshipment only if it is proven that the product is indeed defective,
Article 5: Retention of title clause
The products remain the property of the Company until full payment of the price.
Article 6: Terms of delivery
The products are delivered to the delivery address that was indicated when ordering, whether at home or at the relay point. The delivery time does not take into account the time taken to prepare the order. When the Customer orders several products at the same time, they may have different delivery times, as requested by the Customer, either by grouping all the items, or by sending in several shipments at the Customer's expense. In the event of a significant delay in shipment, the Customer will be informed by email. In the event of late delivery, the Customer has the option of terminating the contract under the terms and conditions defined in Article L 138-2 of the Consumer Code. The Seller then reimburses the product and the "outbound" costs under the conditions of Article L 138-3 of the Consumer Code. The Seller provides a telephone point of contact (cost of a local call from a landline) indicated in the order confirmation email in order to follow up on the order. The Seller recalls that when the Customer takes physical possession of the products, the risk of loss or damage to the products is transferred to him. It is the Customer's responsibility to notify the carrier of any reservations about the product delivered.
Article 7: Availability and presentation
Orders will be processed within the limits of our available stocks or subject to stocks available from our suppliers. In the event of unavailability of an item for a period exceeding 15 (fifteen) working days, the Customer will be immediately notified of the foreseeable delivery times and the order for this item may be canceled on request. The Customer may then request a credit for the amount of the item or its refund.
Article 8: payment
Payment is due immediately upon ordering, including for pre-ordered products. The Customer can make the payment by credit card of payment, Paypal, transfer or bank check. The bank cards accepted by the Seller are Mastercard or Visa cards exclusively. Secure online payment by credit card is made by our payment provider. The information transmitted is encrypted according to the rules of the art and cannot be read during transport on the network. Once the payment has been initiated by the Customer, the transaction is immediately debited after verification of the information. In accordance with Article L. 132-2 of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By providing his banking information during the sale, the Customer authorizes the Seller to debit his card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or the inability to debit the card, the Sale is automatically terminated and the order canceled.
Payments by bank transfer or check will be subject to a longer delivery period, with the seller having to ensure that he has received the amount due in his bank account.
Payment in three installments is offered for orders from € 150 including tax, subject to acceptance by our service provider / partner Alma. Costs of 2% of the total amount of the order will be borne by the customer.
Article 9: withdrawal period
In accordance with article L. 121-20 of the Consumer Code, “the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception of , where applicable, return costs ”. The period starts from receipt for the goods or from the acceptance of the offer for the provision of services. The right of withdrawal can be exercised by contacting the Company as follows: Email to the address indicated reminding the order number and the number of the transport slip. A return slip will be sent to the Customer after verification. The actual refund will be recorded after receipt of the products and examination by the Seller. If the right of withdrawal is exercised within the aforementioned period, only the price of the product (s) purchased and the shipping costs will be reimbursed, the return costs remain the responsibility of the Customer. Product returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be put back on sale in new condition; if possible, they should be accompanied by a copy of the proof of purchase.
Article 10: Guarantees
In accordance with the law, the Seller assumes two guarantees: of conformity and relating to hidden defects of the products. The Seller reimburses the buyer or exchanges products that are apparently defective or do not correspond to the order made. The refund request must be made as follows:
Send an email to the address indicated specifying the reasons for the desired return. After receipt and examination of the products by the Seller, and within a period of thirty (30) days, a total or partial refund will be made, by the same means of payment used by the customer.
Article 11: Complaints
If necessary, the Purchaser can submit any complaint by contacting the company using the contact details indicated at the beginning of the GTC
Article 12: Intellectual property rights
This site constitutes a work of the mind within the meaning of the provisions of articles L 111-1 et seq. Of the Intellectual Property Code and, as such, Véro's World and Born To Quilt sarl, benefit in its capacity as author of this original creation of protection and rights reserved by law.
Any reproduction or partial or total representation for other purposes on any medium is prohibited without the express prior authorization of Véro’s World / Born To Quilt sarl in its capacity as author.
Failure to comply with this prohibition constitutes an infringement that may engage the civil and criminal liability of the infringer against whom Véro’s World / Born To Quilt sarl reserves the right to claim compensation for its entire damage.
Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the Seller. No assignment of intellectual property rights is made through these GTC. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.
Article 13: Force majeure
The performance of the seller's obligations under these terms is suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent performance. The seller will notify the customer of the occurrence of such an event as soon as possible.
Article 14: nullity and modification of the contract
If one of the stipulations of this contract were canceled, this nullity would not entail the nullity of the other stipulations which will remain in force between the parties.
Article 15: Protection of personal data - GDPR compliance
In accordance with General Data Protection Regulation, you have the rights to query, access, modify, oppose and rectify your personal data. Please see the chapter "Protection of personal data" in the menu of the merchant site for more details.
Article 16 Limitation of liability clause
A clause limiting the Seller's liability is stipulated for the performance of the service at 100 euros.
Article 17: applicable law
All the clauses appearing in these general conditions of sale, as well as all the purchase and sale transactions referred to therein, will be subject to French law.